This describes the essential skills and knowledge and their level required for this unit

Essential knowledge

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

These include knowledge of

Current industry and professional standards and codes of ethics and practice

Detailed and indepth knowledge of organisation management including

human resource management

financial management

resource and asset management

change management

contract management

collaborative partnerships in community sector work

Models principles and techniques of

strategic planning

strategic thinking

organisation evaluation

Organisation goals and objectives

Organisations policies plans and procedures

Relevant legislation guidelines and codes of ethics or practice standards

Essential skills

It is critical that the candidate demonstrate the ability to

Apply leadership skills in an organisation functioning in the community sector

Apply strategic thinking processes to review and address a range of issues for the organisation

Evaluate the current status of the organisation of take appropriate action to reinforce and enhance strengths and address areas of weakness

Guide stakeholder involvement in and contribute to strategic planning processes for the organisation

Research and analyse organisation performance

Review internal and external aspects of the environment in which community sector organisation functions

In addition the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

These include the ability to

Demonstrate application of high level skills in

communication

research and analysis

critical thinking

Provide leadership in addressing environmental responsibility and sustainable practice issues

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate this unit of competency

The individual being assessed must provide evidence of specified essential knowledge as well as skills

Evidence of competency in this unit will need to be provided in conjunction with demonstrated competency across a range of areas of organisation management including

human resources management

financial management

resource and asset management

change management

contract management

collaborative partnerships with other organisations

over a period of time in order to demonstrate consistent performance

This will include contexts applicable to the work environment such as actual or simulated workplace situations involving a combination of direct indirect and supplementary forms of evidence

Evidence will be determined by selection from the Range Statement justified in terms of work requirements work roles and responsibilities and occupational specialisations

Access and equity considerations

All workers in community services should be aware of access equity and human rights issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular issues facing Aboriginal and Torres Strait Islander communities workers should be aware of cultural historical and current issues impacting on Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues in particular relating to factors impacting on Aboriginal andor Torres Strait Islander clients and communities

Context of and specific resources for assessment

This unit can be assessed independently however holistic assessment practice with other community services units of competency is encouraged

Where assessment is conducted within the workplace there are no resource implications above those normally available in the workplace

Method of assessment

Demonstration of competency within the working environment to learn from others and reflect on performance

Where there is not an opportunity to cover all relevant aspects in the work environment the remainder should be assessed through realistic simulations projects previous relevant experience or oral questioning on What if scenarios

Observation of processes and procedures oral andor written questions on Essential knowledge and skills and consideration of required attitudes

Where performance is not directly observed andor is required to be demonstrated over a period of time andor in a number of locations any evidence should be authenticated by colleagues supervisors clients or other appropriate persons

Review of any documentation produced by the candidate related to self development

Related units

This unit must be assessed holistically in conjunction with a broad base of management skills and knowledge as articulated in units such as

BSBRSKA Manage risk

BSBRSK501A Manage risk

CHCADMINB Manage finances accounts and resources

CHCADMIN604B Manage finances, accounts and resources

CHCINFC Manage the organisations information systems

CHCINF604C Manage the organisation's information systems

CHCMGTC Manage policy development

CHCMGT802C Manage policy development

CHCORGA Manage human resources in a community sector organisation

CHCORG605A Manage human resources in a community sector organisation

CHCORGC Manage workplace issues

CHCORG607C Manage workplace issues

CHCORGB Manage change in a community sector organisation

CHCORG610B Manage change in a community sector organisation

CHCORGD Manage organisations strategic and business planning

CHCORG613D Manage organisation's strategic and business planning

Internal and external influences on strategic decision-making include but are not limited to:

Key factors, issues and trends may include, but are not limited to:

Drivers of these changes may be:

Stakeholders to be involved in strategic planning processes may include:

'Health' of the organisation may be evaluated by indicators which include but are not limited to: